Return & Refund Policy
At Loopy Luxury, your satisfaction is important to us. If you are not completely happy with your purchase, we’re here to help.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return, items must:
* Be unused and in their original condition.
* Include all original packaging, tags, and accessories.
* Not show signs of wear, damage, or alteration.
Non-Returnable Items
The following items cannot be returned:
* Gift cards.
* Final sale or clearance items.
* Personalized or custom-made products (if offered).
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If your return is approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Exchanges
If you receive a defective or damaged item, please contact us within 7 days of delivery. We will gladly assist you with a replacement or exchange where appropriate.
Return Shipping
If the return is due to a defective, damaged, or incorrect item sent by us, Loopy Luxury will cover the return shipping costs.
For all other returns, customers are responsible for the cost of return shipping unless otherwise stated.
Contact Us
If you have any questions about returns or refunds, please contact us through our Contact page. Our customer support team will be happy to assist you.